Strategic Interpreting (2 parts)
Strategic interpreting, part I: Negotiation and collaboration in the encounter
Description: Interpreters who employ advanced practice strategies in the encounter, instead of purely “message in/message out,” can further enhance communication and improve outcomes. The presenter will review ethical parameters and foundational principles which support advanced decision-making for healthcare and educational interpreters. The presenter will then share specific techniques for interpreters to use and for managers and leaders to support. The presenter will argue that interpreters who employ these techniques can enhance communication, trust, and satisfaction in the encounter. The presenter will ultimately argue that interpreters make more effective decisions and further elevate the status of our profession when they possess emotional intelligence and soft skills.
In part I, the presenter will share approximately 10 strategies which include the use of scripts to improve others’ appreciation of our practice decisions, creative visual aids that benefit all parties, and a unique approach to navigating sophisticated terms, concepts, and acronyms.
CEUs*: 1 CCHI and 0.1 RID CEUs, 0.15 CEUs with IMIA. Court interpreting: 1 CEU in CA (CIMCE #L1605), CO, KY, MD, MI, MO, NV, NM and OH, 1.5 CEUs in WA. Others pending.
Strategic interpreting, part II: Techniques that elevate our status & show our value
Description: In part II, Andrea will share 10 additional strategies which include the “combined question-answer” model for language-discordant families, an “outside-the-box” pre-session/post-session, the “post-pause recovery”, and useful strategies for interpreting in the setting of death.
CEUs*: 1 CCHI and 0.1 RID CEUs, 0.15 CEUs with IMIA. Court interpreting: 1 CEU in CA (CIMCE #L1606), CO, KY, MD, MI, MO, NV, NM and OH, 1.5 CEUs in WA. Others pending.
Want to learn more from Andrea? She is going to present at LEO’s 6th conference in December on Simultaneous interpreting in healthcare: An effective practice choice for language-discordant families and prolonged teaching sessions.
*If you do not see your state or organization’s CEUs here, contact us via Services@linguisteducationonline.com. In most cases we can submit the webinar for CEUs on demand.
**Our office hours are Mon-Fri from 9 AM to 5 PM Eastern, and access to webinars is given manually. We try to accommodate all after hours requests, but if you purchase the webinar over the weekend, you might need to wait till Monday to get access.