Irreplaceable Interpreters: Standing Out in the Age of AI
Presenter: Andrea Henry, Interpreter and Researcher
Andrea is a full-time interpreter at a level 1 pediatric trauma center, with 28 years of professional experience in healthcare interpreting, primarily in face-to-face dialogue settings. She finds joy in frontline interpreting and has also worked as a freelance interpreter, full-time OPI interpreter, interpreter coordinator, interpreter trainer, and researcher. Her extensive experience includes public speaking and mentoring novice interpreters. Andrea specializes in pediatric cancer and heart defects, developing innovative methods for navigating technical speech and enhancing encounter interactions. She is dedicated to advancing the field by improving communication, patient outcomes, and raising the perceived value of interpreters. Andrea is the principal investigator on grant-funded research on development and validation of a tool that measures complexity and mental fatigue during healthcare encounters. Finally, Andrea was named Commissioner for the CCHI in 2021 and is an active member of NCIHC.
Moderator: Bruce Adelson, Esq., Federal Compliance Consultant
Bruce is nationally recognized for his expertise in language, disability access, and compliance. He serves as the Americans with Disabilities Act (ADA) Consultant to the Idaho Supreme Court and the New Mexico Administrative Office of the Courts. Bruce is a former Senior Trial Attorney with the U.S. Department of Justice. He is on the faculty of Georgetown University School of Medicine and the University of Pittsburgh School of Law, where he teaches Implicit Bias in Health Care. He has also taught at Harvard University, Cornell University, Auburn University, The Johns Hopkins University School of Public Health, and the University of Baltimore School of Law.
Date: September 19, 1 PM EDT
We are at a crossroads in the language services industry, with Artificial Intelligence (AI) rapidly integrating into the work of interpreters. If AI has the potential to impact our job opportunities, it’s time for us to take action. The time is now for stepping up our game and standing out. Coming out of the shadows is key to raising our status and increasing the value others place on us, which could also save jobs.
Andrea Henry, a veteran interpreter and researcher, will share strategies for interpreters, trainers, administrators, and agency owners to advocate for the relevance of interpreters. She will demonstrate techniques for showcasing our value and educating others about the complex cognitive skills required during interpreting. While the public at large often assumes this job requires us to just be bilingual and nice, we can change that perception and help them understand our sophisticated skill set.
Moreover, a national messaging campaign could help us move forward. Articulating our skillset and the added value we bring to the table has the potential to improve our status, working conditions, and pay. In the end, we might be a little less misunderstood and a lot more valued, potentially keeping AI from taking over too much of our workspace.
But that’s not all! We also will have Bruce Adelson moderating this 90-minute interactive webinar. The session will include a 60-minute presentation by Andrea, followed by a 30-minute Q&A session moderated by Bruce.
CEUs: 1 ATA CEP (live event only, Category A), 1.5 CCHI and DSHS CEUs, 0.15 IMIA/NBCMI CEUs, 0.15 RID CEUs, 1.5 court interpreting CEUs in AZ, CA (instructor-led CEUs), CO, MD, MO, NM, OH, OK, OR (general CEUs), TN, WI. The rest are pending.
*If you do not see your state or organization’s CEUs here, contact us via Services@linguisteducationonline.com. In most cases we can submit the webinar for CEUs on demand.
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